Contractual and Relational Mechanisms

Fabrice Lumineau
HKU Business School

Contractual governance and relational governance are two complementary mechanisms that shape how organizations manage partnerships, reduce uncertainty, and enforce cooperation. Contractual governance refers to the use of formal, legal agreements that define responsibilities, stipulate monitoring procedures, and outline contingencies. These contracts aim to provide clarity, limit opportunistic behavior, and reduce risk by specifying ex-ante the roles and duties of each party. However, their effectiveness is constrained by bounded rationality and the impossibility of anticipating all future contingencies. Moreover, rigid contracts may erode trust and hinder long-term collaboration.

In contrast, relational governance relies on informal mechanisms such as shared norms, trust, mutual dependence, and repeated interactions. It facilitates adaptive responses, fosters cooperation beyond what is written in contracts, and plays a crucial role when formal rules fall short. Relational mechanisms are especially important in contexts marked by complexity, uncertainty, or evolving objectives.

The interplay between these two forms of governance is central. Rather than being substitutes, they can reinforce each other. Contracts can serve as a foundation for trust, while strong relationships can ensure contract flexibility and enforcement. Effective governance often depends on finding the right balance between formal safeguards and relational adaptability. Hybrid governance structures that combine both mechanisms are increasingly recognized as key to navigating the challenges of inter-organizational coordination.

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